Scotch were commissioned to undertake a 12-month POE for One and Two Pancras Square; both BREEAM ‘Outstanding’ office buildings on the King’s Cross site. A number of ‘soft’ and ‘hard’ evaluation tools were used to gather information for analysis, including bespoke Builder User Surveys, workshops and energy meter data.
Post Occupancy Evaluation (POE) is the process of gathering and evaluating data and unmediated feedback about a building in use from the perspective of the people who use and maintain it. It assesses how well the building performs – particularly against the design intent if the building is newly developed – and how well it meets the needs of its users and operators.
The findings from the POE have helped to identify how beneficial the various measures have been. This has assisted Argent in understanding the environmental and cost-effectiveness of certain design solutions. The POE also highlighted performance gaps to help inform options for improving the building’s functionality and fitness for purpose.